Giving members a discount

A concession is a discount. It is shown as a separate green line on the invoice, below the item it is deducted from.

To manage concessions, go to Rent & Payments → Concessions.

Create a concession

Each concession has the following settings:

• Type: a fixed amount (for example, £10 off) or a percentage (for example, 50% off).
• Applies to: a member group or every plot holder. To give a concession to some members only, create a group (for example, "Over 60s") under Members → Manage Groups, add the relevant members, and select that group on the concession. Members in the group receive the concession each year.
• Discounts: the rent, the other charges, or both.
• Repeats yearly: on by default. When on, the concession is applied each time you open a new billing year.

A fixed amount can be applied per member or per plot. A percentage is always applied per member.

Discount limit

A concession cannot reduce an invoice below zero. If a member has more than one concession, later concessions are reduced to the amount remaining.

Give a concession to one member

To give a concession to a member during the year, add the member to the group, then select Apply to this year on the concession. Adding a member to a group does not change the current year's invoice.

To give a concession to a member who is not in the group, use Apply to a member. This does not check group membership.

Change the amount of a concession

After you edit a concession, select Apply to this year. This gives the concession to members who qualify but do not have it, and updates existing lines to the new amount.

Note: If you increase a discount and do not select Apply to this year, members with the concession are still charged at the old rate.

Only the current year is updated. Previous years are not changed.