Allotmin

All help

Rent and billing

Recording who has paid

Mark an invoice paid, record a part payment and see who still owes money.

Allotmin records payments but does not process them. Members pay by your usual methods, such as bank transfer, cheque or cash.

To record payments, go to Rent & Payments and open the current year. Each member with an invoice is listed with the amount owed and the amount paid.

Record a full payment

Select Mark paid on the member's row.

Record a part payment

  1. Select Record payment on the member's row.
  2. Enter the amount received.

Allotmin shows the invoice total, the amount paid and the amount outstanding. The member's status is shown as Part paid.

See who still owes money

The billing year page lists the amount outstanding for each member. The dashboard shows the total outstanding.

To email members who owe money on the current year, select Add unpaid members in the Messaging Centre. To send reminders automatically, see Chasing unpaid rent automatically.

Invoice changes after payment

If a charge is added to an invoice that has been paid, the invoice status changes to Part paid and the new amount is shown as outstanding. If a charge is removed from a paid invoice, Allotmin shows a warning that the member may have overpaid.

Arrears from previous years

Money owed on a previous year stays on that year and is not added to the current year's invoice. To see arrears for a previous year, open that year on the Rent & Payments page.

Did this not answer it? Ask us — we answer these ourselves.